Privacy Policy

Privacy Policy

This privacy policy sets out how Lorenzo’s Plumbing uses and protects any information that you provide when using this website. Lorenzo’s Plumbing is committed to ensuring that your privacy is protected. When we ask you to provide information by which you can be identified while using this website, you can be assured that it will only be used in accordance with this privacy statement. Lorenzo’s Plumbing may change this policy periodically by updating this page. You should check this page regularly to ensure that you agree with any changes. This policy is effective from January 14, 2025.

Information We Collect

We may collect the following information:

  • Name and contact details
  • Contact information including email address
  • Service location information
  • Payment information
  • Other information relevant to customer surveys and/or offers

How We Use Your Information

We collect this information to understand your needs and provide you with better service, specifically for:

  • Internal record keeping and service delivery
  • Improving our products and services based on your feedback
  • Sending promotional emails about new services, special offers, or other information we believe you may find interesting using the email address you provided
  • Contacting you for market research purposes via email, phone, or mail
  • Customizing our website according to your interests and preferences

Security Commitment

We are committed to ensuring that your information remains secure. To prevent unauthorized access or disclosure, we have implemented appropriate physical, electronic, and managerial procedures to safeguard and secure the information we collect online.

Cookie Usage

Our website uses cookies – small files stored on your computer’s hard drive that help analyze web traffic and customize your browsing experience. These cookies help us analyze data about webpage traffic and improve our website to meet customer needs. We only use this information for statistical analysis, after which the data is removed from the system. You can choose to accept or decline cookies through your browser settings, though this may affect your website experience.

External Website Links

While our website may contain links to other websites of interest, once you leave our site via these links, we do not have control over those external websites. We are not responsible for the protection and privacy of any information you provide while visiting such sites, and these sites are not governed by this privacy statement. Exercise caution and review the privacy statements of any websites you visit.

Control Over Your Personal Information

You may restrict the collection or use of your personal information in these ways:

  • Opt out of marketing communications through checkboxes on our forms
  • Contact us to change your marketing preferences at any time
  • Request details of the personal information we hold about you (a small fee may apply)

We will not sell, distribute, or lease your personal information to third parties unless required by law or with your explicit permission. If you believe any information we hold about you is incorrect or incomplete, please contact us promptly for correction.

Opt-Out Procedures

To opt out of future communications from Lorenzo’s Plumbing, please contact us at:

Lorenzo’s Plumbing
13115 Penndale Ln
Fairfax, VA 22033
United States

You may also use our website contact form to submit opt-out requests.

Last Updated: January 14, 2025